Customer-Centric Services
At COGS-Well, we know that running a restaurant is demanding. That’s why we’ve built a customer-focused inventory, recipe, and cost management system – backed by unmatched support – so you can take control of your operations without the headaches.
Fast, Easy & Inexpensive Setup
Most restaurant inventory systems require a lot of setup work before you can use their system. Inventory items must be assigned to products, and these products require pack size, count, and recipe unit definitions and configurations that must be done by you.
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COGS-Well saves you time by taking care of your initial setup for you, including your starting inventory item database. By using our proprietary, intelligent technology and audit service, your inventory database will include a standard pack size, count unit, and recipe unit definition and configuration for each item. We do this initial setup in just a few days so, unlike with other systems, you can start using COGS-Well almost immediately.
Free, Unlimited, Live, Online Training
COGS-Well offers weekly, online training classes with a live instructor for free (included in the one-time initial setup fee). You or your team can attend as often as you want, and future team members can attend these sessions at any time for no added fee.
There are four different classes based on common feature sets in our software. Each class lasts about an hour and is offered twice per week at convenient times.
Receiving Audit Service
COGS-Well’s Receiving Audit Service eliminates the need for you to spend time and resources adding new inventory items to your database. We combine powerful intelligent technology and expert auditors to review your invoices. If you buy new inventory items or your vendor substitutes an item or changes a pack size, we add the new items for you. If packaging information is incomplete or inaccurate, then we add or correct it for you.
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Our Receiving Audit Service will save you and your team several hours per week per restaurant while increasing the consistency and accuracy of your inventory database. In fact, on average, we add and update over 25,000 inventory items per month for our customers. COGS-Well is the only restaurant inventory system provider to offer this service and it's free (included in our subscription fee)!
Extensive Help & Learning Center
Our in-depth Help & Learning Center includes step-by-step guides to getting started, training videos, answers to FAQs, and tips and tricks so you can also learn at your own pace. There are also comprehensive help articles for every feature and report in COGS-Well.
We Care!
We don’t just hand you the software and wish you luck. When you reach out for help, you’ll get real guidance from people who truly understand the challenges of implementing a software system into restaurant operations.
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We monitor your activity and progress in COGS-Well and take a very consultative approach to help you get the most value from using it, whether you’re just starting out or looking to fine-tune your processes. With our team in your corner, inventory, recipe, and cost management becomes simpler and more effective.