Services: Your Success is Our Success
Restaurants using COGS-Well say our customer service is the best they’ve experienced – and we work hard to keep it that way. We combine deep industry expertise with responsive and consultative support to ensure your team gets the most from our software.
Fast, Easy & Affordable Setup
Most restaurant inventory systems require that you do all the setup – a process that can take weeks or even months. That’s why COGS-Well builds your inventory database for you – complete with pack sizes, count units, and recipe units already in place. Our process takes just a few days, so you can start controlling costs almost immediately.
Free, Unlimited, Live Online Training
COGS-Well offers regular live, instructor-led online classes at no additional cost. You and your team can attend as often as you’d like, and new team members are always welcome to join future sessions – free of charge. We also provide a vault of training videos for anyone looking to learn on their own schedule.
Ongoing Consulting & Support
With COGS-Well, the relationship doesn’t end after setup – it grows stronger over time. Because we focus exclusively on food and beverage cost control, our support team members are true experts who understand your challenges. Plus, when your team needs enhancements to features and reports, we don’t just log requests – we act on them. We’re here to be your ongoing partner in success, not just your software provider.
Receiving Audit Service
Only COGS-Well offers a Receiving Audit Service that keeps your restaurant inventory database accurate and up to date. Our proprietary technology, backed by a team of expert auditors, reviews your invoices and automatically updates new items, pack sizes, and recipe unit configurations – saving you hours every week and improving data accuracy.
Extensive Help & Learning Center
COGS-Well’s Help & Learning Center makes it easy to master our software. You’ll find step-by-step guides, training videos, FAQs, and tips, so your team can get the most from every feature and report. Our AI-driven help beacon lets you find answers instantly – even in multiple languages.
Your Success is Our Success
At COGS-Well, we measure our success by yours. From setup to ongoing support, every service we offer is designed to help your team get results that matter – lower costs, smoother operations, and greater confidence in your data.
